By purchasing from Nourish Gardens, you agree to the following Terms & Conditions.
WORKSHOPS & EVENTS
CANCELLATION POLICY:
Before you enrol or book into a workshop or event, please make sure you are comfortable with, and agree with, our cancellation policy. This policy applies to both public and private events.
A refund will be given if notice of cancellation is given via email 21 days or more prior to the event, less $15 administration fee, and less any credit card charges. Within 21 days, as we are a small business with limited spaces, if a participant cancels their booking, for any reason, no refund or credit (including transfer to another workshop) will be given. Please do not make it awkward for us by requesting such a refund or credit. If you are unable to attend you are welcome to transfer your place to another participant. Please contact us and let us know details.
If Nourish Gardens cancels a workshop or event, a full refund will be provided. Please be aware that this may be for reasons beyond our control, such as extreme weather situations. Cancellation notices will be sent to the email provided for the booking.
Weather: a workshop will only be cancelled by Nourish for weather if there is an extreme storm forecast. Otherwise all events will go ahead rain or shine.
All public events have minimum number requirements. If minimum numbers are not met, the event will be cancelled. Nourish Gardens will give at least 5 days notice of cancelled events due to low numbers, via email. Please be aware of this when making other bookings (e.g. flights, accommodation) which may be affected by such a cancellation.
PRODUCTS
QUALITY:
If you are dissatisfied with any aspect of our products please contact us directly to discuss.
Fresh Flowers are a perishable product. From delivery they must be cared for if they are to have a long vase life. This includes changing the water frequently, and keeping out of direct sunlight and hot places. Different flowers will last for varying amounts of time.
FLOWER DELIVERY:
All efforts will be made to deliver flowers within the requested time, however occasionally this may not be possible. You will be contacted directly by Nourish Gardens to arrange an alternative time if needed.